It took a little longer to get than what was stated, but as long as it got there before Christmas it was not a big deal. I understand there was a huge demand for them. Well they got to their destination before Christmas. My son, a firefighter, and my grandson, a firefighter cadet, in training, really thought they were great. Lots of room for gear, and very well made. I would recommend these to others.
Seems durable, plenty of space for what I need on a typical 24-48 hour shift. However I am not satisfied with the shipping as it took almost a month and a half to receive, apparently BH's shipment was lost so it got pushed back quite awhile. I reached out to BH about this issue , and I received good customer service on the matter informing me what the issue was, and was assured that it would be shipped by a certain time and it was.
I am very pleased with my new backpack. It is exactly what I have been wanting and looking at for my travels. The size and number of compartments makes it easy to pack and located items and is very comfortable. I have an upcoming trip and I look forward to using it.
I must also say how extremely pleased I am with the customer service! I had ordered my backpack for an upcoming trip. Due to unforeseen circumstances, I was worried that it would not arrive in time. After explaining my concerns, I was in contact with Theresa and Amy who did an amazing job of working with me to make sure I would receive a bag in time for my trip. I just can't say enough about how they helped me and eased my concerns. Thanks again!
Gave the two packs as gifts to my adult children. One travels and likes all the room and the other will use going from station to station.
Great experience like my bag it’s to new to love it ! It holds my laptop well. I did the buy 1 get two free my wife loves hers as well. Quality is nice well made product
Great back pack, perfect size for a 1-3 day trip, school or work. Quality is good.
Just got it so haven't had a chance to test it. Delivery was crazy fast though. The pack looks great. Looking forward to breaking it in.
Love this bag it very well made. Plenty of room in this bag for almost anything you need. This bag is well worth the money
Really spacious pack with lots of pockets for all your gadgets, great also for hiking or camping. denitely a must have!! Love it!!
Comfortable and has ton of storage! Great backpack!
Just received this bag. Looks great & I’m sure will do what I want.
I love the bag. It has a lot of space and feels high quality. I would like to see a few changes made like the material for the red strips actually be red and not maroon. The red molle strip on the front covers the Velcro strip and the waist and chest strap loosen easily. Nothing major and I love it, but for the price I’d like to see those adjustments.
As a member of a Urban Technical Search and Rescue team we have to have a bag ready to go. The MOAB carries a couple of my personal care items and a change of uniform. It also keeps a few power pars and snacks for longer durations. My sleeping bag is attached to the bottom and I will be getting a Molli pouch or 2 for perishable things I don't want to keep within the bag
This pack does everything I need it to and more! Scaleable, compressible, and perfect for any first responder working 24 hours shifts! Holds everything I need and more!
If you’re looking for a well made backpack this is it.
This backpack is fantastic. Quality workmanship, lots of space and pockets.
I really wish I had bought 2 of them when they were on sale.
This bag is awesome! Plenty of space for everything I need on shift. Every on on shift bought one and we all love it!
I ordered this bag for the station but we used it as a hospital bag for when our baby was on the way. Plenty of space aloud for 3 days of clothes and also having a dedicated toiletries bag pocket is convenient.
I love this bag. It has more than enough room for everything I need for a 48.
Michael J A.
Tons of pockets, love the molle, very durable and it looks great!
Great customer service, love the bag!
The perfect bag does exist! I have been searching for the perfect backpack for a long time and I feel that the MOAB has everything I need. It is big enough to easily fit 3 shirts, 3 pairs of pants, running shoes and my 17 in laptop with all the accessories. There is still room to spare. The bathroom bag is a nice touch. It is roomy and fits perfectly in the front pocket. It seems to be constructed of high quality materials and made very well. So far, I am very pleased with this bag.
I purchased this pack for my son. This was a gift for getting hired as a full time fire fighter at 18 years old from the dept I am retired from. As a young boy he would always rummage through my station bag so it was only fitting to get him started with an awesome bag to start his carrier. Thanks to Black Helmet for a great bag and excellent staff.
This is a gift so I cannot speak to the use but I can say they are very heavy, well made and well designed.
I love this pack. It is well worth it. Roomie enough for a long weekend getaway, or a station duty pack. The toiletry bag is big enough for a girls needs too.
I was looking for a bag that could handle my overnight bag needs for the Firehouse, plus carrying around the admin work that goes along with my assignment, and something that can hold the building plans for a new firehouse...this is meeting the need and some.