Can I exchange an item?
YES! Hassle-free returns! Please email info@blackhelmetappare..com with your name, order #, and reason for exchanging.
If the exchange is due to a packaging error, defect, or manufacturing issue, we will cover the cost to return the item. If not, you just have to cover the shipping and we'll send you out a new item at no extra cost.
*Exchanges must be made within 30 days from the date your item was delivered.
There are NO RETURNS for Customized Items and Final Clearance Sale products. Those sales are final unless it's a quality issue or incorrectly sent.
Do you offer refunds?
ABSOLUTELY! If you don't love your PoliceTees.com item, we will refund your money. Refunds must be processed within 60 days of your purchase date. Item must be in the same condition as you received it. If you want to request a refund, please email our customer service email for help processing.
Please include a note as to why the item is being returned along with your order number and name so we can process the refund quickly.
Refunds will take 3-6 business days to process through back to your bank. Once a refund is processed you will receive an email notification.