I loved the hat before it was out of the box. Thing is, I sent for a S/M, but recent Cochlear Implant surgery had changed the shape of my right mastoid process enough to render the S/M a wee bit too snug.
No worries. Exchange effected smoothly thanks to the superheroes in Customer Service. The L/XL fits brilliantly.
Thank you all!
Great gift! It’s hard to find quality fire gifts that aren’t ‘cheesy’ and BH comes through! Thank you for making a great product that always makes a happy recipient!
This hat stands for the American firefighter and police department of America
Perfect fit, quality material, great buy
Great looking hat and fits good.
Bought it for my son , he liked it, it looks good and fits well