They messed up the order first but they took care of it right away and no charge for the fix, now that’s customer service I would highly recommend them again
I really like this mug
I ordered the tumbler and it first came misspelled. They were quick to correct the mistake and send me it spelled correctly. The tumbler is awesome and can withstand a rough day at the firehouse. The only drawback is, I ordered the slider lid and it never came with the order. I keep reaching out to them to have it shipped to me and they just keep telling me that it's taking time because a different department is handling the issue of them not sending it. If I had the slider lid to keep my drink from spilling, I would definitely give it 10 stars. But it's definitely worth the money and the Lazer etching is great.
Great service. Great product. Got it quickly. The guys at the station noticed it first day
Nice product, the engraving was excellent.
Quick delivery and the department loves them!!! Planning on buying more!
Great service quality designs. This is my second time ordering from black helmet. And it won’t be the last. Both times have received great customer service and shipping was fast to Canada.